ONLINE BOOKINGS

Please note that we have been informed that there will be essential maintenance to the payment portal for payments being taken via our website. This is taking place on Wednesday 20 February 2019 between 4:45am and 7:00am. We advise guests who wish to purchase annual passes or tickets to do so outside these times. On behalf of our payment provider, we apologise for any inconvenience.

ROADTRAIN

The Roadtrain at the zoo has, regretfully, broken down. As a result there will be no service around the zoo for the remainder of the school half term holiday as a minimum. We sincerely apologise for any disappointment this may cause.

Admission Prices Inc. Donation Exc. Donation
Adult £15.95 £14.50
Children (3-15 Years) £11.95 £10.85
Under 3's FREE FREE
Senior Citizen (65 Years+) £13.95 £12.65
Registered Disabled    
Child / Adult / Carer £7.95 £7.20

Opening times

We are open until

4PMtoday

Find us

Sat Nav: NR16 2HE, Kenninghall Road

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Terms and Conditions for pre-booked Experiences

With all our junior experiences, a parent/guardian must accompany the participating child/ren throughout the experience.

Any short notice/late cancellations may be subject to a £15 cancellation fee.

Regrettably, certain guests will be unable to participate in keeper experiences including: people with any relevant phobias or known allergies; pregnant women; and immunocompromised individuals.

Whilst every effort will be made to accommodate those with a disability or learning difficulty, due to practicality and health and safety this may not always be possible. Please contact Banham Zoo for advice prior to booking.

Minimum age limits apply to all pre-booked experiences:

  • Junior Keeper/Junior Animal Trainer/Junior Bird of Prey – 8yrs to 13yrs.
  • Adult Keeper Experience/Animal Trainer/Bird of Prey/Big Cat Experience 14 years and over.

Keeper experiences are non-refundable unless due to exceptional circumstances (illness/injury, pregnancy or bereavement). This will be at Banham Zoo’s discretion.

The weather should not affect the experience, although the itinerary may be changed if conditions are unsuitable for any aspect of the experience. In the case of severe weather the experience may be rescheduled for another date. Banham Zoo will endeavour to provide as much notice as possible but please be aware that cancellations may occur on the day of the experience for reasons beyond Banham Zoo’s control.

Banham Zoo reserves the right to alter the experience on any given day due to animal welfare or health issues or a change in the Zoo’s collection, but Banham Zoo will ensure that if this is the case then the activity will be replaced with another similar experience.

Behind the scenes can be muddy and messy so please dress appropriately. Suitable clothing includes full length trousers and a lightweight coat in case of rain. For your safety closed toe shoes must be worn.

Wheelchair access is only available with the Big Cat Experience & Bird of Prey Experience.

Participants must abide by the instructions given to them by members of Banham Zoo staff at all times. We reserve the right to ask any participant to leave the site should they behave in an inappropriate or unsafe manner.

We reserve the right to cancel your experience if you arrive more than 10 minutes after your start time, unless you have contacted us in advance.

All experience photos are stored on a secure server for one month and then deleted.

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