ONLINE BOOKINGS

Please note that we have been informed that there will be essential maintenance to the payment portal for payments being taken via our website. This is taking place on Wednesday 20 February 2019 between 4:45am and 7:00am. We advise guests who wish to purchase annual passes or tickets to do so outside these times. On behalf of our payment provider, we apologise for any inconvenience.

ROADTRAIN

The Roadtrain at the zoo has, regretfully, broken down. As a result there will be no service around the zoo for the remainder of the school half term holiday as a minimum. We sincerely apologise for any disappointment this may cause.

Admission Prices Inc. Donation Exc. Donation
Adult £15.95 £14.50
Children (3-15 Years) £11.95 £10.85
Under 3's FREE FREE
Senior Citizen (65 Years+) £13.95 £12.65
Registered Disabled    
Child / Adult / Carer £7.95 £7.20

Opening times

We are open until

4PMtoday

Find us

Sat Nav: NR16 2HE, Kenninghall Road

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We have a very exciting opportunity for an Apprentice Animal Keeper to join our Zoo Animal Management (ZAM) team an… https://t.co/XkDD85wRtT

Our keepers took this great video of Rocket, our male maned wolf, interacting with some enrichment the keeper had j… https://t.co/ESalFeTGWf

FEBTASTIC - KIDS GO FREE This February half term to the Zoo. Bring them for a fun filled day out with all the fami… https://t.co/yBl1QqYF8p

Not wanting to miss out on a trend, here is Kuzma’s #10yearchallenge. https://t.co/94U1l4M6XL

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FAQs

Below are some frequently asked questions that we receive:

Q: When can I book my one free teacher familiarisation visit?

A: This can only be booked once we have received your booking deposit.

Q: How much time should be allocated for a school / group visit to the zoo?

A: Allow four hours, especially if you want to include a Discovery Session.

Q: How far in advance do I need to book?

A: To avoid disappointment, it is recommended that bookings are made around 3 weeks before the day of visit. A deposit is required to secure the booking at least 10 days before the visit. The balance is paid on or before the day of visit. For more information about bookings please visit our bookings enquiry page.

Q: Can we pay on the day?

A: A deposit is required to secure the booking at least 10 days before the visit. The remaining balance is paid on or before the day of the visit. For more information about bookings please visit our bookings enquiry page.

Q: Do school children need to be accompanied?

A: For Health & Safety reasons, we ask that school children up to the age of 16 are accompanied by a group leader at all times.

Q: If it is wet, is there anywhere to eat our packed lunches?

A: Yes, there is an undercover picnic area next to the Pavilion Café.

Q: How do the school children collect their medals?

A: To save time and confusion, a teacher / leader will be given the medals for the whole group which can be handed out on the coach or at the end of their visit.

Q: Can food be pre-ordered?

A: Yes, picnic boxes and group meals can be ordered in advance. Please call Guest Information on 01953 887771 option 2 to book. Bookings should be made at least two weeks before your visit.

Q: Can we pre-book the Safari Roadtrain?

A: The Safari Roadtrain is free and groups are welcome to use it during their visit without pre-booking.

 

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