Timed entry
Important Information
To comply with government regulations on social distancing, we have implemented a timed entry booking system. All visitors will be required to purchase their tickets in advance online, simply select your preferred date and time at the checkout. Help feed our animals – please don’t forget to tick the Gift Aid box when you buy your tickets!
In line with new Covid-19 legislation, groups of more than one household must not exceed a maximum of 6 people.
Changes for Summer 2020
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Please be aware the following displays are currently closed due to Covid-19 precautions: Safari Roadtrain, Activities and Education Centre, the top level of the Giraffe house, the Giraffe walkway and Amazing Animals. We apologise for any inconvenience caused.
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Face coverings are mandatory for all visitors inside all indoor environments when visiting the zoo. Please bring your mask with you or purchase at the entrance kiosk for £1 per adult.
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Lemur Encounters is currently open from 11am – 3pm. However, due to Covid-19 precautions, the lemurs will not be roaming freely around the display during opening times.
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All Children Under 3 years are now required to pay a £1 token entrance to ensure the zoos survival
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Annual Passes for Children Under 3’s, cost £10 for One Year and £15 for Two Years
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For safety, we are now CASHLESS. Payment is only accepted by credit, debit or gift card in the zoo
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Once booked, Don’t forget to bring your e-ticket!
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Frequently Asked Questions
A maximum of 6 tickets can be booked for a single visit for a group of guests from separate households. A larger number of tickets can only be booked by a group of guests who are all from the same household/social bubble. For further information on current Covid19 guidelines, please refer to the UK Government website.
Pass members of:
- Amazona Zoo
- Jimmy’s Farm
- Linton Zoo
- Paradise Wildlife Park
- Raptor Foundation
- Roarr! Dinosaur Adventure
- Sea Life Gt Yarmouth
- Shepreth Wildlife Park
- Thrigby Hall Wildlife Gardens
- Woodside Wildlife Park
Should contact Guest Services on 01953 887771 option 2 prior to booking online. You will need to provide evidence of membership on arrival.
Any member of the NHS or those with a Blue Light or Defence Discount Card will have 10% off their ticket price for their entire family group. This only applies to day ticket.
Blue Light/NHS – At Checkout, Enter Discount Code BLUE20
Forces – At Checkout, Enter Discount Code FORCES20
You will need to show identification to prove your NHS, Blue Light Card, Defence status at admission to ensure smooth entry to the zoo
Tickets only need to be purchased for those who are to be paid for. Blue Peter badge child(ren) do not require a ticket but will need to bring their badge and ID card for admission.
Tickets only need to be purchased for those who are to be paid for. Visitors using complimentary tickets do not need to pre-book and can arrive with the rest of the party.
All that is needed for arrival at admission is the booking reference number and the name of the booker.
Gift vouchers/cards can be used to prebook a visit. However, they can only be used by prebooking over the phone and not online. Please call Guest Services on 01953 887771 option 2 to book.
Please be aware the following displays are currently closed due to Covid-19 precautions:
- Safari roadtrain
- Activities and education centre
- The Giraffe walkway and top floor of the Giraffe house
- Amazing Animals!
Please note: Lemur Encounters is now open from 11am - 3pm. However, due to Covid-19 precautions, the lemurs will not be roaming freely around the display during opening times.
We apologise for any inconvenience caused.
The admissions arrival time is not the length of time of your visit. This is purely an entry time only. Once through admissions, guests can spend as much time as they like in the zoo up until closing.
Guests can return to their car during their visit, they just need to show a receipt or booking reference to staff at admissions
Yes, you are welcome to bring your own picnic to Banham Zoo and we have lots of outdoor seating areas around the Zoo for picnic use.
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