Timed entry
Important Information
To comply with government regulations on social distancing, we have implemented a timed entry booking system. All visitors will be required to purchase their tickets in advance online, simply select your preferred date and time at the checkout. Help feed our animals – please don’t forget to tick the Gift Aid box when you buy your tickets!
Changes due to Covid-19
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The zoo’s opening times will now be from 9:30am – 5:30pm until further notice.
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Please be aware the following displays are currently closed due to Covid-19 precautions: Safari Roadtrain, Activities and Education Centre, the Giraffe house, the Giraffe walkway, Eureka!, Penguin Cove, Lemur Encounters and Amazing Animals. However, this may be subject to change depending on the government guidelines and restrictions.
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ALL INDOOR AREAS ARE CLOSED. Although one catering outlet will still be available through a hatch takeaway service only.
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All children Under 3 are now required to pay a £1 token entrance to ensure the zoos survival.
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Annual Passes for Under 3’s cost £10 for one year and £15 for two years.
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For safety, we are now CASHLESS. Payment is only accepted by credit, debit or gift card in the zoo
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Once booked, Don’t forget to bring your e-ticket!
Frequently Asked Questions
Pass members of:
- Amazona Zoo
- Jimmy’s Farm
- Linton Zoo
- Paradise Wildlife Park
- Raptor Foundation
- Roarr! Dinosaur Adventure
- Sea Life Gt Yarmouth
- Shepreth Wildlife Park
- Thrigby Hall Wildlife Gardens
- Woodside Wildlife Park
Should contact Guest Services on 01953 887771 option 1 prior to booking online. You will need to provide evidence of membership on arrival.
Any member of the NHS or those with a Blue Light or Defence Discount Card will have 10% off their ticket price for their entire family group. This only applies to day ticket.
Blue Light/NHS – At Checkout, Enter Discount Code BLUE20
Forces – At Checkout, Enter Discount Code FORCES20
You will need to show identification to prove your NHS, Blue Light Card, Defence status at admission to ensure smooth entry to the zoo
Tickets only need to be purchased for those who are to be paid for. Blue Peter badge child(ren) do not require a ticket but will need to bring their badge and ID card for admission.
Tickets only need to be purchased for those who are to be paid for. Visitors using complimentary tickets do not need to pre-book and can arrive with the rest of the party.
All that is needed for arrival at admission is the booking reference number and the name of the booker.
Gift vouchers/cards can be used to prebook a visit. However, they can only be used by prebooking over the phone and not online. Please call Guest Services on 01953 887771 option 2 to book.
Please be aware the following displays are currently closed due to Covid-19 precautions:
- Safari roadtrain
- Activities and education centre
- The Giraffe walkway and Giraffe house
- Amazing Animals!
- Eureka!
- Penguin Cove
- Lemur Encounters
- All catering outlets - except the Pavilion Cafe which will be offering a takeaway service.
We apologise for any inconvenience caused.
The admissions arrival time is not the length of time of your visit. This is purely an entry time only. Once through admissions, guests can spend as much time as they like in the zoo up until closing.
Guests can return to their car during their visit, they just need to show a receipt or booking reference to staff at admissions
Yes, you are welcome to bring your own picnic to Banham Zoo and we have lots of outdoor seating areas around the Zoo for picnic use.
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