universal
Credit
tickets
Credit
tickets
visit the zoo for just £7pp
access
for all
for all
We believe everyone should be able to visit their local zoo.
That's why we've made reduced-price tickets available online for people on Universal Credit or low incomes, so everyone can experience the wonder of wildlife, even when times are tight.
Book Now
Reduced
Ticket
Ticket
£7.00
Online Only
Standard
Adult
Adult
£25.00
Save 72%
Standard Child
£19.00
Save 63%
what to expect
Your Visit
Tickets are available for up to six people per household. Make sure to book online, and don’t forget to bring proof of receipt of one of the benefits listed below.
We can’t wait to welcome you to Banham Zoo and for you to experience the wonder and magic of nature up close!
Book Your Tickets Online
You’ll need to book your reduced-price ticket online in advance, as only full-price tickets are available at the gate.
Book Now
Proof of Eligibility
You’ll be asked to supply proof of eligibility and a named ID.
This can be a recent letter or statement showing your benefit, a screenshot from your Universal Credit app, or a bank statement showing the payment along with photo ID.
Reduced price tickets are available online for those currently on Universal Credit, income-related Employment and Support Allowance (ESA), income-based Jobseeker's Allowance (JSA), Housing Benefit, Working Tax Credit, Child Tax Credit and Income Support.
Booking Confirmation
You will also need to show your booking confirmation – your confirmation email has your booking reference on it and can be shown on your phone so don’t worry if you don’t have a printer!
Any Questions?
If you have any questions or need a little extra help, we’re here for you! Please don’t worry — just drop us a line at info@zsea.org, and we’ll get everything sorted for you as quickly as possible.
Proof of Benefits
For more information on how to obtain a proof of benefits letter, please click the button below.
More Information
FAQS
Why is this offer only for visitors receiving Universal Credit or other support?
We believe that everyone should have the chance to visit their local zoo. This special offer is designed for those on low incomes, making it easier to experience the wonders of wildlife even during challenging times.
Alongside our Universal Credit ticket scheme, we run a variety of offers open to all throughout the year, ensuring wildlife experiences are accessible to everyone.
Who is eligible?
Reduced price tickets are available online for those currently on Universal Credit, income-related Employment and Support Allowance (ESA), income-based Jobseeker's Allowance (JSA), Housing Benefit, Working Tax Credit, Child Tax Credit and Income Support.
What do I need to bring to show proof of eligibility?
Please bring photo ID and one of the following:
A recent letter or statement showing your benefit
A screenshot from your Universal Credit app
A bank statement showing the payment
Why are tickets only available online?
We limit ticket sales online to manage visitor numbers and ensure everyone has a safe and enjoyable experience. Other charities that have used similar systems have found that online ordering is preferred by customers for convenience and flexibility.
